Golden North, Laura SA. Golden North is proudly South Australian made and owned for over 100 years. We are still producing ice cream at the same factory since 1923 in Laura for the whole of Australia. This position information covers one of our job roles with our team in Laura, South Australia. 

The Role: The role of the freezer attendant is to ensure the storage and load out of frozen product is conducted accurately and efficiently. This includes managing stock placement within the large on-site freezer storage facility via forklift operations and ensuring the process is followed to ensure accurate and timely retrieval for stock orders etc. On occasions some product will be isolated, on hold or prior to rejecting to waste is stored and the attendant must ensure it is not released for sale. Another significant aspect of the role is to wrap palletised product (via forklift and automatic wrap machine) and facilitate the “picking” and transfer of frozen product orders to onsite frozen storage bays and load out areas for transport to offsite frozen storage facilities the following day. While the span of factory hours is 5am to 9pm, once proficient in the role there is an expectation that freezer attendants will work on a roster system and be available at least once a month to fulfil an early morning start from 3.00am and load transport vehicles from the load out areas as well as unlock the site in preparation for the production day ahead. Retrieval from external areas and placement of empty pallets for the ante room area occurs on a daily basis to ensure products produced from the factory can be packed on pallets according to order and production schedules. Once proficient in tasks freezer attendants will conduct the picking of orders and calculating stock, pallet volumes and similar so well developed counting skills and proficient handwriting is needed. Freezer attendants are required to work in an environment that is <15℃ and will be supplied with regular breaks and a uniform for that purpose. 

The Person – essential skills
• Reliable transport, ideally Class C Drivers Licence
• Current Forklift Licence (High Risk Licence - LF)
• Ability to prioritise tasks and be ready to assist colleagues and other work areas when needed
• Proficient mathematic skills needed to count stock, calculate pallet loads, items in inventory and volumes in storage using calculators and checklists
• Reliable work ethic and the ability to work autonomously
• Understanding nature of role will include a roster based system of mornings and afternoons rotated weekly and that once proficient, early morning starts to load transport vehicles may be required as well as very occasional weekend work as operational requirements dictate
• Proficient hand writing skills to complete forms, checklists etc that can be understood by others
• Compliance with a range of essential food safety, hygiene, WHS etc requirements on site
• Ability to plan and prepare ahead of time so the efficient operation of storage and retrieval systems on site is maintained at all times

Other information about the roles

• Golden North operates Monday to Friday, span of hours being 5am-9pm and is subject to the (currently being FWC approved) Laura Operations (Enterprise) Agreement 2024

• Minimum hours for position is expected to be about 25-30 hours per week but up to 38 hours per week is likely during summer period, or more with overtime

• Weekend work may be available during busy summer season and penalty/overtime rates will apply

• Hourly rates are currently $34.97 Casual or $28.15 Part/Full Time but will increase at the end of September pending FWC approval of above agreement

• Reliable own transport to Laura is mandatory

• Medical pre employment assessment (either recently undertaken or to occur at Golden North expense) is required in most instances, sometimes after commencement

• All safety gear including uniforms and steel capped footwear are provided by Golden North

• Any job interview includes a tour of the relevant parts of the facility relating to the job role
  
  Resumes/applications are to be sent to workforce@goldennorth.com.au